Corporate support engineer

Your frequent activities will include:

• Installation and configuration of servers for the needs of various systems (Php, Java, Python, NodeJS, etc.) and this is provided by cPanel or Linux / Windows servers;

• Migration of systems and data as needed or required by the client;

• Providing consulting services to clients;

• Periodic checking of the correctness of all systems and sites in maintenance, development of mechanisms for automated checking (UptimeRobot, SSL check tools, etc.);

• Periodic backup of systems and sites in production, source code, databases and files and backup recording in a safe location;

• Taking care of response time to customers as well as taking and resolving tickets related to the operation of the product;

• Keeping clear records of the credentials of all accounts (servers, dns, mail servers, etc.) used to operate the product;

• Keeping clear records of inventory used and active participation in the procurement of equipment for all sectors in the company;

• Providing support, including writing technical documentation and relevant reports necessary for the smooth maintenance of all systems and software solutions;

• Monitoring diagrams and written instructions for troubleshooting or system setup;

• Supporting the introduction and installation of new software solutions and applications;

• Solving problems with systems and networks, diagnosing and resolving errors on hardware devices or software solutions.